Privacy policy

1. Data controller

Dimensión Fungi controls the personal data processed by the “Dimensión Fungi” app under Colombia's Law 1581 of 2012 and applicable rules. Contact us on WhatsApp at +57 324 440 0734.

2. Data we process

• Account and contact data: name, email, mobile number, language and consent status.
• Sensitive wellbeing data: mood, calm, energy, focus, rest, notes and any other answers you choose to record.
• App usage: routine products, schedules, habits, reminders, intake confirmations and progress.
• Technical data needed for security and operation, such as IP address, access date, app version and service error logs.
• Usage analytics, after you accept: device type, brand and model; operating system; app version; screen size; approximate country or region; screens visited; taps, gestures, displayed layout and application errors.

The app does not access contacts, precise location, camera, microphone or personal files. Notifications are local and require your permission.

3. Why we use it

We use data to create and secure your account, show your routine and progress, save your journal, schedule reminders, create a PDF at your request, provide support, prevent abuse and operate the service. Analytics helps us understand navigation, detect errors and improve the experience. We may use contact details and general activity signals—such as incomplete activation or low stock—to help you or facilitate a reorder. We do not sell your data, use it for targeted ads or ever use journal answers or notes for marketing.

4. Consent

We process data required to provide the service. For sensitive wellbeing or health-related data and usage analytics, we request prior, freely given, informed and explicit consent on the consent screen. Microsoft Clarity is only activated after you accept the current legal version and is paused when you sign out. You may refuse, but private tracking features cannot then be enabled.

5. Providers and transfers

We use Supabase for authentication, database and security; Expo/EAS to distribute the app and updates; and Microsoft Clarity for usage analytics, technical session reconstruction and error detection. They act as technology providers and may process data outside Colombia using contractual and security safeguards.

Clarity generates a random identifier, and we do not provide it with your name, email, phone number, wellbeing responses or notes as custom identifiers or events. Microsoft applies automatic personal-information sanitization and sensitive-field masking. Information is encrypted in transit and we do not authorize advertising storage. Read the Microsoft Privacy Statement. Opening WhatsApp is optional and subject to Meta/WhatsApp's policy.

6. Retention and deletion

We retain data while your account exists or it is needed for the purposes above. Clarity session reconstructions are normally retained for 30 days; some recordings selected by the provider may be kept for up to 9 months. We can ask Microsoft to delete project data. In Profile → Privacy and data → Delete my account you can immediately delete the account and associated app data. You may also request deletion on the web.

Deletion includes profile, routines, habits, intake history, check-ins and notes. Commercial records created outside this app may be retained separately when legally required.

7. Your rights

You may access, update, correct, export or request deletion of your data; request evidence of consent; ask how data is used; withdraw consent where applicable and submit questions or complaints. Profile lets you edit your details, export your history as PDF and delete your account. If you withdraw consent required for private features, you must stop using those features and request account deletion.

8. Security, age and scope

We encrypt data in transit, protect access with authentication and enforce per-user database controls. The app is intended for adults. It is a personal wellbeing self-tracking tool; it does not diagnose, prescribe or replace professional healthcare advice.

9. Changes

If we make a material change, we will update the date and request a new in-app acceptance when appropriate.

10. Related documents

Use of the app is also governed by our Terms of Service. The consent screen identifies the joint version of both documents that you accepted.